Your privacy matters to us. This Privacy Policy explains exactly what personal data jilievoph collects, why we collect it, how we use it, and the rights you have as a Filipino data subject under the Data Privacy Act of 2012.
These highlights summarise our key privacy commitments. Please read the full policy below for complete details.
All data transmitted between your device and jilievoph is protected by 256-bit SSL encryption — the same standard used by Philippine banks. Your personal and financial information is secured at every point of transfer.
jilievoph processes personal data in full compliance with the Data Privacy Act of 2012 (Republic Act No. 10173) and the regulations issued by the National Privacy Commission (NPC) of the Philippines.
jilievoph does not sell, rent, or trade your personal data to third parties for their own marketing purposes. Your information is used solely to operate and improve the jilievoph platform and to comply with legal obligations.
We tell you exactly what data we collect and why. No hidden data harvesting, no vague catch-all clauses. If jilievoph collects a piece of information about you, this policy explains the specific purpose for doing so.
As a data subject under Philippine law, you have the right to access, correct, delete, and object to the processing of your personal data. jilievoph provides clear channels to exercise all of these rights.
jilievoph retains personal data only for as long as necessary to fulfil the purposes described in this policy or as required by PAGCOR regulations and Philippine law. Data is securely deleted or anonymised when no longer needed.
jilievoph ("jilievoph," "we," "us," or "our") is committed to protecting the privacy and personal data of every player who uses the jilievoph online gaming platform at jilievoph.asia (the "Platform"). This Privacy Policy ("Policy") describes how jilievoph collects, uses, stores, shares, and protects personal data in connection with your use of the Platform.
This Policy is issued in compliance with the Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations, and the issuances of the National Privacy Commission (NPC) of the Philippines. It should be read together with our Terms & Conditions and Responsible Gaming Policy.
By registering a jilievoph account or continuing to use the Platform, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with this Policy, please discontinue use of the Platform and contact us to close your account.
Data Controller: jilievoph operates as the personal information controller (PIC) for all personal data collected through the Platform, as defined under the Data Privacy Act of 2012.
jilievoph collects the following categories of personal data in connection with your use of the Platform:
Identity and Contact Data:
Financial Data:
Technical and Usage Data:
Communications Data:
ℹ️ Sensitive Personal Information: Where jilievoph collects information that qualifies as sensitive personal information under the Data Privacy Act of 2012 — such as government ID numbers — we apply heightened security measures and process such data only to the extent strictly necessary for identity verification and regulatory compliance.
jilievoph collects personal data through the following means:
jilievoph does not collect personal data from social media platforms or third-party data brokers for marketing profiling purposes.
jilievoph processes your personal data on the following legal bases as recognised under the Data Privacy Act of 2012 and its Implementing Rules and Regulations:
Withdrawing consent: Where processing is based on your consent, you have the right to withdraw that consent at any time by contacting our Data Protection Officer. Withdrawal of consent does not affect the lawfulness of processing carried out prior to withdrawal.
jilievoph uses the personal data we collect for the following specific purposes:
jilievoph will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your consent or establishing a separate legal basis for the new processing activity.
jilievoph does not sell, rent, or trade your personal data to third parties. We may share your personal data with the following categories of recipients only to the extent necessary for the purposes described in this Policy:
All third-party service providers engaged by jilievoph are required to process personal data only on jilievoph's documented instructions and to implement appropriate technical and organisational security measures consistent with the Data Privacy Act of 2012.
ℹ️ No cross-border marketing transfers: jilievoph does not transfer your personal data to overseas third parties for marketing or profiling purposes. Any cross-border data transfers that occur in connection with platform operations are subject to the safeguards described in Section 12.
jilievoph uses cookies and similar tracking technologies on the Platform to enhance your user experience, maintain session security, and collect analytical data. A cookie is a small text file placed on your device when you visit the Platform.
jilievoph uses the following categories of cookies:
You may manage your cookie preferences through your browser settings. Please note that disabling strictly necessary cookies may impair your ability to use certain features of the jilievoph Platform, including account login and payment processing.
jilievoph does not use third-party advertising cookies or behavioural tracking cookies that share your data with external advertising networks.
jilievoph implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, loss, or destruction. These measures include:
In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, jilievoph will notify the National Privacy Commission within 72 hours of becoming aware of the breach, and will notify affected data subjects without undue delay, in accordance with NPC Circular No. 16-03.
Your role in security: While jilievoph takes extensive measures to protect your data, you also play an important role. Please use a strong, unique password for your jilievoph account, never share your login credentials or OTPs, and contact our support team immediately if you suspect unauthorised access to your account.
jilievoph retains personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable Philippine law and PAGCOR regulations. The following general retention periods apply:
Upon expiry of the applicable retention period, personal data is securely deleted, anonymised, or pseudonymised in accordance with jilievoph's data disposal procedures.
As a data subject under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by jilievoph. You may exercise any of these rights by contacting our Data Protection Officer using the details in Section 14.
Request a copy of the personal data jilievoph holds about you and information about how it is being processed.
Request correction of inaccurate or incomplete personal data held in your jilievoph account.
Request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to legal retention obligations.
Object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interests.
Request that jilievoph restrict the processing of your personal data in certain circumstances, such as while a rectification request is being assessed.
Receive a copy of your personal data in a structured, commonly used, machine-readable format where technically feasible.
jilievoph will respond to all data subject rights requests within thirty (30) days of receipt. Where a request is complex or involves a large volume of data, we may extend this period by a further thirty (30) days, in which case we will notify you of the extension and the reasons for it.
If you are not satisfied with jilievoph's response to your data subject rights request, you have the right to lodge a complaint with the National Privacy Commission of the Philippines at privacy.gov.ph.
The jilievoph Platform is strictly intended for persons who are 21 years of age or older, in accordance with PAGCOR regulations and Philippine law governing online gaming. jilievoph does not knowingly collect personal data from persons under the age of 21.
If jilievoph becomes aware that personal data has been collected from a person under 21 years of age, we will immediately suspend the associated account, delete the personal data in question, and report the matter to the relevant authorities where required by law.
If you are a parent or guardian and believe that a minor has registered a jilievoph account or provided personal data to jilievoph without your consent, please contact our Data Protection Officer immediately using the details provided in Section 14.
In the course of operating the jilievoph Platform, personal data may be transferred to, stored in, or processed in countries outside the Republic of the Philippines — for example, where jilievoph's technology infrastructure or third-party service providers are located in other jurisdictions.
Where such cross-border transfers occur, jilievoph ensures that appropriate safeguards are in place to protect your personal data to a standard equivalent to that required under the Data Privacy Act of 2012. These safeguards may include:
jilievoph does not transfer personal data to overseas recipients for marketing, profiling, or data brokerage purposes.
jilievoph reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable Philippine law, NPC guidance, or PAGCOR regulatory requirements. The "Last Updated" date at the top of this page indicates when the most recent revision was made.
Where changes to this Policy are material — meaning they significantly affect how we process your personal data or the rights available to you — jilievoph will provide advance notice to registered players via email to their registered address or via a prominent notice on the Platform, at least fourteen (14) days before the changes take effect.
Your continued use of the jilievoph Platform following the effective date of any amendment constitutes your acknowledgement of the updated Policy. We encourage you to review this Policy periodically to stay informed about how jilievoph protects your personal data.
jilievoph has appointed a Data Protection Officer (DPO) responsible for overseeing compliance with the Data Privacy Act of 2012 and this Privacy Policy. If you have any questions, concerns, or requests relating to your personal data or this Policy, please contact us through the following channels:
Please note that all email addresses above are displayed as plain text and are not clickable links. To exercise your data subject rights, please contact our DPO with your full name, registered email address, and a description of your request. We will verify your identity before processing any data subject rights request.
If you wish to escalate a privacy concern to the Philippine regulator, you may contact the National Privacy Commission at privacy.gov.ph (displayed as plain text, not a link).
Response time: Our DPO aims to acknowledge all privacy enquiries within 48 hours and to provide a substantive response within 30 days. For urgent data breach or security concerns, please use the live chat function for the fastest response.
Your privacy is our priority. With DPA 2012 compliance, 256-bit encryption, and full transparency, jilievoph keeps your data safe while you enjoy the best online casino games in the Philippines. Must be 21 years or older to register.